Privacy Policy

Introduction

We would like to thank you for visiting our website and your interest in our company, products, and services. We value your trust and privacy. This page is to help explain our practices and processes around privacy and personal information.

Website Purpose

Grakon’s website purpose is to publish information about the company. Grakon does not collect personal information or create personal profiles about visitors.

Personal Information And Your Rights

Personal information is information that can be used to discover your identity. This includes your name, street address, mailing address and telephone number. This does not include information that cannot be tied to your identity.

You have the right to your personal information and can request, amend, block, or delete this information. We encourage anyone interested to raise any concerns using the contact information provided in the Data Privacy Contact sections below, and we will investigate and attempt to resolve any complaints and disputes regarding the use and disclosure of personal data.

Google Analytics

Google Analytics (Functional Cookies)

Google Analytics is a web analytics service offered by Google, Inc. (“Google”) that tracks and reports website traffic. Our website uses Google Analytics to gather traffic statistics. We do not track individual users. Google’s IP Anonymization feature is enabled. Learn more from their Terms of Service and Privacy Policy.

You may completely block Google Analytics by using “Google Analytics Opt-out Browser Add-on.” You can download the browser plugin here.

Links to Other Websites

Some of Grakon’s websites link to other sites created and maintained by other public- and/or private-sector organizations. Grakon provides these links solely for your information and convenience. When you transfer to an outside website, you are leaving the Grakon domain, and Grakon’s information management policies no longer apply. Grakon encourages you to read the privacy statement of each external website that you visit before you provide any personal data.

Security

Grakon implements commercially reasonable technical and organizational security controls to protect information against unauthorized access, disclosure, alteration, or destruction. We operate a secure operating environment that is not accessible without authorization.

We may keep information we collect as long as required and as necessary to provide products or services to our customers, to operate our business, to enable us to communicate, for our safety, research, evaluation of use, or troubleshooting purposes, or to satisfy our legal or contractual obligations. Where required, we will anonymize or dispose of the information we collect when we no longer need it for the uses described above.

Communicating With Us

If you choose to contact Grakon or staff members using an email address, a discussion forum, a blog, a text message, audio voicemail or other electronic communications method, we may ask you to provide your name, email address or other personal data. The data is provided for the establishment or maintenance of business relationships with Grakon.

The purpose of collecting this information is to allow staff to respond to your inquiry or to evaluate individual requests. Only authorized staff will have access to the information provided, and the information will be used only for the purpose it was intended.

Grakon periodically contacts our customers for business purposes such as an annual survey of customers. We may ask you to provide us feedback and a method of contacting you (email, phone, fax or mailing address). If you do not wish to be included in future correspondence, please use the Data Privacy Contact section below.

Data Privacy Contact

If you have any questions regarding data privacy, please do not hesitate to contact us at dataprivacy@grakon.com.

Changes To This Policy

We reserve the right to revise or modify this policy. In addition, we may update this privacy policy to reflect changes to our data practices. We encourage you to periodically review this page for the latest information on our privacy practices.